Order Tracking

After we dispatch your goods, we will email you a tracking number for the courier company (this will be based on your email preferences). There may sometimes be a delay of one or two working days between dispatching your order from our warehouse and obtaining the shipping tracking number. If you have not received a tracking number from us, it probably means that we have not sent out your order yet.

Please be patient.

Most orders take 2-5 days to complete the verification, packing and dispatch process. If you require any additional information, please send us an email with your order number(s) and we will assist you. 


(2 - 5 day handling and processing not included)

Country / Region  Estimated Shipping Time
United States, Canada, Australia, UK, Singapore, HK 12 - 30 days
Rest of America 20 - 40 days
Rest of Asia 20 - 40 days
Rest of Australia 20 - 40 days