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Order Tracking


After we dispatch your goods,

we will email you a tracking number for the courier company (this will be based on your email preferences). There may sometimes be a delay of one or two working days between dispatching your order from our warehouse and obtaining the shipping tracking number. If you have not received a tracking number from us, it probably means that we have not sent out your order yet.

Please be patient.

Most orders take 2-5 days to complete the verification, packing and dispatch process. If you require any additional information, please with your order number(s) and we will assist you. 

ESTIMATED SHIPPING TIMES:

(2 - 5 day handling and processing not included)

Country / Region  Estimated Shipping Time
United States 12- 20 days
Canada 12- 20 days
Australia 12 - 20 days
New Zealand 20 - 35 days
United Kingdom 20 - 35 days
Mexico 25 - 40 days
Brazil 25 - 40 days
Singapore 20 - 35 days
Thailand 15 - 25 days 
UAE 10 - 15 days
Switzerland 20 - 35 days
Germany 20 - 35 days
Greece 20 - 35 days
Turkey 20 - 35 days
Norway 20 - 35 days
Italy 20 - 35 days 
Spain 20 - 35 days 
Netherlands 12 - 20 days
Israel 20 - 35 days
France 20 - 35 days
Belgium 20 - 35 days
Hungary 20 - 35 days
Poland 20 - 35 days
Sweden 20 - 35 days
Finland 20 - 35 days
Czech Republic 20 - 35 days
Lebanon 40 - 60 days
Hong Kong / China 10 - 35 days
Japan 15 - 25 days
Rest of Europe 20 - 40 days
Rest of America 20 - 40 days
Rest of Asia 20 - 40 days
Rest of Australia 20 - 40 days